At bankFNBD, your privacy and security are very important to us. We want to remind you to exercise caution when receiving calls, texts or emails, especially from those claiming to represent the bank. It's crucial to stay vigilant and always protect sensitive account information.
Here are a few key points to keep in mind:
1. Remember that we will never ask for sensitive information such as your debit card PIN, online banking password, security codes, or other confidential details over the phone. If you receive a call requesting this information, it is likely a scam.
2. If you ever feel that your account information may have been compromised due to a situation or doubt the legitimacy of a communication, please reach out to us immediately. Your prompt action can help us safeguard your account and prevent unauthorized access by changing your PIN, username, debit card number, password, etc.
3. Should you have any doubts or concerns about the authenticity of a call or request for information, do not hesitate to contact us directly. Our customer service team is here to assist you and address any security-related questions you may have.
Protecting your financial information is a collective effort, and your awareness and caution play a vital role in maintaining the security of your accounts. By staying informed and proactive, you can help us ensure the safety and integrity of your banking experience.
If you have any questions, concerns, or require assistance, please do not hesitate to contact us at (337)463-6231 during business hours, and we will be happy to help you. Should you want to review bankFNBD's current Privacy Policy, you may access it here.
Other Resources to protect against fraud and identity theft:
CFPB’s Consumer Fraud Awareness Page
Federal Trade Commission’s (FTC’s) Online Privacy and Security Page
FTC’s Guide to Receiving and Reviewing Your Annual Free Credit Report
FTC’s Protecting Personal Information Guide for Business
IdentityTheft.gov’s Identity Theft Recovery Steps
USA.gov’s Guide for Identity Theft